You can now submit and track your car insurance claim online by clicking here.
You’d rather speak to someone?
600 50 3030
8 AM to 5 PM, Monday to Friday
Start by making sure everyone is okay. That’s the most important thing. When you’re ready, these are the steps:
You may now take the vehicle to one of the approved garages in our panel or dealer workshop (if eligible)
Once repair estimate is received, surveyor will be deputed to inspect and finalize repair cost.
Garage or Dealer workshop will inform you once repair is completed
You will need to pay for Policy Excess if applicable at the garage upon collection of vehicle on completion of repairs.
Please inspect your vehicle and sign the Discharge Receipt/Satisfaction Note.