Road Side Assistance

Breakdown Recovery

It is hereby agreed and understood that, the Company shall provide recovery services for non-accident related incidents through third party service provider for following within the territories of UAE:

• Towing Service:

  If the vehicle does not start or requires mechanical repairs, the vehicle will be towed to the workshop of authorised agent of the manufacturer or a garage of the Insured’s choice.

• Battery Boost:

  If the battery is flat or dead, the vehicle will be jump-started to get it moving.

• Flat Tyre:

  If the vehicle has a flat tyre, change of tyre to spare. If the vehicle does not have a spare or if the circumstances do not allow change of tyre, the vehicle will be towed to the workshop of authorised agent of the manufacturer or a garage of the Insured’s choice.

• Petrol Delivery:

  If the vehicle cannot be driven due to an empty petrol tank, the third party service provider will deliver up to a maximum of 5 gallons of fuel. The Insured has to bear the cost of the fuel.

• Lock out Service:

  If the Insured is locked out of the vehicle, third party service provider will attempt to open the lock under the supervision of the appropriate authorities.

• Off-road recovery:

  If the Insured vehicle breaks down off-road, third party service provider will arrange to have the vehicle towed to the workshop of authorised agent of the manufacturer or a garage of the Insured’s choice.

Disclaimer: “AAA” roadside assistance service is a complimentary service provided by the Company. The Company shall not be held responsible or liable for the negligence / liabilities caused by “AAA” to the Insured. The Automatic Extensions are subject otherwise to the terms, conditions and exclusions of the Policy.