It is hereby agreed and understood that, the Company shall provide recovery services for non-accident related incidents through third party service provider for following within the territories of UAE:
If the vehicle does not start or requires mechanical repairs, the vehicle will be towed to the workshop of authorised agent of the manufacturer or a garage of the Insured’s choice.
If the battery is flat or dead, the vehicle will be jump-started to get it moving.
If the vehicle has a flat tyre, change of tyre to spare. If the vehicle does not have a spare or if the circumstances do not allow change of tyre, the vehicle will be towed to the workshop of authorised agent of the manufacturer or a garage of the Insured’s choice.
If the vehicle cannot be driven due to an empty petrol tank, the third party service provider will deliver up to a maximum of 5 gallons of fuel. The Insured has to bear the cost of the fuel.
Lock out Service:
If the Insured is locked out of the vehicle, third party service provider will attempt to open the lock under the supervision of the appropriate authorities.
If the Insured vehicle breaks down off-road, third party service provider will arrange to have the vehicle towed to the workshop of authorised agent of the manufacturer or a garage of the Insured’s choice.
Disclaimer: “AAA” roadside assistance service is a complimentary service provided by the Company. The Company shall not be held responsible or liable for the negligence / liabilities caused by “AAA” to the Insured. The Automatic Extensions are subject otherwise to the terms, conditions and exclusions of the Policy.
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